FAQs

What payment options do you have available?

We understand that the scariest part of a dental visit may be getting your bill at the end of the appointment. We have kept our prices competitive for the area, we have registered to be preferred providers with as many health funds as possible (and are on waiting lists for others) and we also accept multiple credit providers so that you can have your treatment done when required and pay it off at your own convenience. You can find more information about our credit options here.

Do you have HICAPS for private health rebates?

Absolutely, bring your health fund card with you and we can swipe and claim at the time of your appointment. If there is a gap to pay, this can be settled with eftpos, cash or afterpay.

I have broken a tooth, what should I do?

Please give us a call to make an appointment. If a piece has broken off, bring it with you if you can. If you have pain, we will endeavor to see you as soon as possible and can triage you over the phone. Our after hours number is 0438 406 621, please send a text and photo if you can.

What should I expect when I book an appointment?

Whether you book online or over the phone you will receive a confirmation email from us. There is parking either on Vincent Street (only one hour) or you can park behind our building, accessed via the driveway. As a new patient, we'll need to get some information from you; rather than paper forms, we now provide them on an electronic tablet. The forms can take a few minutes to complete, we can make you a tea or coffee whilst you're busy with them. The dentist will then bring you through to their room for a chat, to discuss your previous dental experiences, any issues you are having or treatment that you would like. The dentist will examine your whole face, not just the teeth. They will take some photos to show any areas of concern and if required, they will take some x-rays - these are used to diagnose problems between the teeth, under old fillings and crowns that cannot be seen with naked eye. Usually, you will have your teeth cleaned and polished at this first appointment and then have topical fluoride applied to help remineralise and strengthen your teeth.

Do you do X-rays in house?

Unfortunately technology hasn't advanced enough to allow us to see through teeth, so for a full picture of your dental health we need to take x-rays to have all of the information. There are two types of x-rays (AKA radiographs) that we take at our practice. We have the small x-rays that check between teeth and under old fillings and crowns for decay or infections. These are routinely taken every 2 years if you have no problems to make comparisons, or monitor changes. The other type we take is the full mouth x-ray (OPG) which is used to check bone levels, jaw joints, roots of teeth and location of wisdom teeth. These are repeated every 3-5 years depending on the information required. Prior to some surgeries you may need to go off-site for a more detailed 3D image to be taken.

What’s the difference between ‘in chair’ and ‘take home’ whitening kits?

The names are due to where the whitening takes place; In-chair bleaching is done in the dental chair and is a one off appointment. A stronger percentage of gel is used which can increase sensitivity. When you leave us, that is as light as your teeth will go, and is difficult to control. Due to the increased time you spend with us, the cost associated with in-chair is higher than a take-home kit. The take-home kit, includes custom trays that you can wear during the day or at night and the whitening gels that last up to 24months in your fridge, allowing to top up the brightness as required and at your own pace.

Do my wisdom teeth need to be removed?

Short answer - not always. About a quarter of the population are missing at least one of their 4 wisdom teeth. Some people are very lucky, and don't have any! If you do have wisdom teeth, they may come through with no issues, you may not even be aware that they are there. However, due to many factors including jaw size, tooth size, angulation of teeth, nerve locations and many more, this should be assessed on an individual basis and the requirement may become more pressing with age.

What is a root canal?

A root canal is technically the space within a tooth that houses its nerve and blood supply. What people mean when they say they are "getting a root canal" is that they are having a procedure to remove the nerve from a tooth. This is done in response to an infection or trauma that causes the tooth to die off. By performing a root canal therapy the patient gets to keep the tooth, where the alternative would be an extraction.

Why have you changed your name and phone number?

Dr Laura previously worked at 21 Vincent St (2014-2019) when it was Mount Lawley Dental Clinic. After a brief trip back to Scotland, she returned to Perth and set up a brand new business at 21 Vincent St, which included a new phone number, website and a shiny new chair, but the same high-quality dental services.